Objects
An object is a representation of a distinct entity or item belonging to a specific Type — this could be a contract, a laptop, a subscription, a car, a license, a piece of equipment, an employee, a role, or virtually any other entity your organisation tracks.
Each object carries a set of attribute values that describe it in detail. As a simplified analogy, an object is like a row in a database table, where the type's attributes are the columns.
Objects can reference other objects through an attribute of type Reference. Once a reference is set up between two objects, a searchable relationship is established, and that relationship can be traversed to unlimited depth in search.
| Serial number | 5CD1234ABC |
| Purchase date | 2024-03-11 |
| Assigned to | Jack Wilson |
The label attribute's own name (here "Name") shows in small text above the title, with the avatar top-right; attributes render as a flat two-column table below. A Reference value (like "Assigned to" here) renders as a chip with a small avatar/icon and the referenced object's label — not a plain colored pill.
Object details in activity spaces
Objects in an activity space open in a layout built for working through tickets, requests, and similar items: the conversation sits in the middle, and the facts you triage by stay in view around it.
Since this morning the laptop sees the network but never gets past "Connecting".
| Priority | High |
| Category | Network |
Top bar and header. The top bar shows the type and, when the type has a Sequence attribute, the object's key, with created, updated, and creator on the right. The header below carries the editable name, and next to it the object's status and SLA when the type has those attributes.
Conversation. The middle column opens with the object's description (its first Rich text attribute; a long one is folded behind Expand), followed by Comments. Searching comments here highlights the matches and lets you step through them rather than filtering the list.
Side panel. The right-hand panel groups the remaining attributes:
- Details — every other attribute, filled ones first and empty ones under them. The first eight stay visible; the rest fold behind More fields. The divider between names and values can be dragged.
- References — each Reference attribute's objects as cards with an Open action and a pencil to edit the reference, again with the filled attributes first and the empty ones under them. Past five cards, the rest fold behind Show all.
- Attachments — one section per Media attribute, titled with the attribute's name.
- Record — Created, Updated, and Created by.
The split between the conversation and the side panel can be dragged and is remembered per type. On narrow windows the two stack vertically.
Icon bar. The icon bar on the left starts with Conversation. Picking another icon, such as Relationships or History, swaps that content into the middle column, with the comments docked underneath, and Conversation brings the conversation back. There is no separate Inbound references tab: Relationships covers inbound references with a Graph, Tree, and Inbound list toggle, plus a Jira tab listing linked Jira work items when the Jira integration is connected. The toggle remembers your last choice. Opening another object from there and pressing your browser's Back returns you to the object on the entry you left it on.