@Dana Kim can you double check the discount before we send this out?
Object comments
Comments on an object support rich text formatting, mentioning other users (type @ and a name,
or pick from the dropdown), and full-text search. Mentioned users get an email notification with
the comment text and a link to the object. Comments live in the comments drawer of the object
details view.
Comments
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Mockup, not a screenshot — confirmed against NewObjectComment.tsx and StarhiveDrawerSidebar.tsx: comments are one tab (chat icon) in the object detail drawer's icon bar, alongside Relationships and History. Internal notes get an "INTERNAL" badge next to the author's name; external comments don't. The search icon only appears once the object has at least one comment.
External vs. internal comments
| External comments | Internal comments (notes) | |
|---|---|---|
| Default | Yes — a comment with no type set defaults to external | No — must be explicitly chosen |
| Visible to | Everyone with access to the object, internal and external | Internal users only |
| Use case | General collaboration, discussions visible to all stakeholders | Private team discussion, sensitive notes |
Internal comments can only be created on objects whose type has internal notes enabled. That check is the only gate on creation — any user with comment access to the object can post an internal comment once the type allows them; it's the read side that hides internal comments from external users.
Deleting a comment is limited to its author, or a workspace Owner/Admin.
Notifications
| External comment | Internal note | |
|---|---|---|
| Internal watchers | ✓ | ✓ |
| External watchers | ✓ | — |
| Internal restricted users | ✓ | — |
See also User mentions, Object Watch.
Confirmed with the vendor — updated pricing is attached to the record.